- We do our best to process orders within 1-2 business days. However, on occasion, we experience an unexpected uptick in sales and our small team gets backed up. We will always do our best to get your order to you ASAP. Any questions can be sent to email@example.com.
- Orders will be sent using UPS, USPS and typically arrive within 2-5 business days after shipped from our fulfillment warehouse.
- Our standard shipping charge is $4.95 and up depending on the total weight of items and destination address.
- We ship in the United States and internationally too: Canada, Mexico, United Kingdom, Germany, Ireland, Japan, Australia, and France. For orders outside of the listed countries, please email us at firstname.lastname@example.org.
- We want you to be 100% happy with your purchase from DUDE. be nice.
- For returns, email email@example.com and include your name, order number, and the item/s you wish to return and we will send you a return shipping label. We want you to be 100% happy with your purchase. For additional questions or international returns, contact us using the contact form on our website or email us at firstname.lastname@example.org. We'll make any returns as painless as possible.
- Once our warehouse processes your return, we will issue a refund (less the original shipping charge) using your original form of payment.
- If you're returning an item, you must process your return within 30 days of purchase - so hurry up!
- Merchandise must have all original tags attached and must be in its original form (not worn, altered or washed).
- We reserve the right to refuse a return if the items have any sign of wear, alterations, misuse or damage.
- We are not responsible for lost returns.
- Want to make an exchange? Just repurchase the item you'd like and start the return process by emailing email@example.com with your name, order number, and the item/s you wish to return and we will send you a return shipping label. (US orders only). For international orders, please use our contact form or email us at firstname.lastname@example.org for more info.